Travel bosses in Manchester hope a new zoning system that comes into force today for the Metrolink will make using the trams easier.
There will be around 200 extra staff out at stops across Manchester until Wednesday to help people gets to grips with it.
The system is similar to the London underground with the city being split into 4 zones. New trams are also on order to help ease congestion.
Stephen Rhodes from TfGM told Granada they have been listening to customer concerns:
A van has crashed through a brick wall and fallen onto tram tracks in Greater Manchester.
Emergency services are at the scene near Brooklands.
I means there are no trams running between Altrincham and Old Trafford.
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It appears a van has gone through a brick wall and dropped onto the Metrolink tracks just north of the Brooklands stop, damaging the overhead lines and blocking both the inbound and outbound tracks.
Trams are unable to run between Bury and Manchester Victoria this morning after problems with the overhead lines.
Metrolink says engineers are working to repair the damage, but it's "unlikely" to be fixed before noon today.
Replacement bus services are running.
I apologise to our customers who are having to use alternative transport to make their journeys this morning. I understand that this is inconvenient and frustrating.
Investigations have begun to find out the cause of the damage to the overhead lines but our immediate priority is to restore a full service on the Bury line as soon as possible.
Services on all other Metrolink lines are running as normal.
Police are investigating claims that a young woman was racially abused on a Metrolink tram.Read the full story ›
There are severe delays to services on the Eccles Line of the Manchester Metrolink between Eccles and Piccadilly Gardens due to a broken down tram at Cornbrook.
Metrolink are offering free transport to gig goers for the One Love Manchester concert tonightRead the full story ›
Work to build a new six-stop Metrolink line to the busy Trafford Park industrial estate and intu Trafford Centre will ramp up this month.
The road closures will be introduced in three phases and will remain in force for approximately three years.
- From today Mosley Road will be closed south at its junction with Village Way, which will also include a footway closure on the south side of Village Way
- The second phase will include a closure of Wharf End and Victoria Place, a footway closure of Sir Alex Ferguson Way and a 30mph speed limit on Park Way. This will come into effect on Monday 22 May.
- From Monday 19 June, Trafford Wharf Road and Village Way will become one way eastbound. Further closures of adjoining roads will also be necessary at times.
Diversion routes will be clearly signposted and local bus services will be re-routed.
Road users are encouraged to allow more time for their journeys.
Metrolink services were delayed on Monday 17th April after vandals threw rocks at a tram and smashed a window.Read the full story ›
Transport for Greater Manchester have released a video of Metrolink’s new Second City Crossing for the first time.
It took three years to build and will take it's first passengers on Sunday.
The new route will travel from St Peter’s Square along Cross Street to stops at Exchange Square and Victoria, and will allow more trams to run through the city centre.
When the new line opens, Manchester Airport services will run to the city centreDeansgate-Castlefield stop.
A teenager has been spared jail but banned from the Metrolink network after a US Army veteran was racially abused on a tram in Manchester city centre.
19 year old Aaron Cauchi is the last of three to be sentenced after university lecturer Juan Jasso was told to ‘get back to Africa’ just days after the Brexit vote in June last year. Juan Jasso, who has lived in this country for 18 years, became an unlikely internet sensation when video footage of him standing up for himself appeared online.
Cauchi must pay legal costs and received a criminal behaviour order for two years, which bans him from travelling on Metrolink services across Greater Manchester and associating with the other two defendants.
Mr Jasso - who was hailed as ‘Super Juan’ on social media - was applauded by other passengers after he told the three to mind their language. In a victim impact statement read out in court, Mr Jasso said their behaviour was ‘disgusting’ and said he wanted to ‘challenge them’ because children were on board.