The Kerslake report makes it clear how many families had completely different experiences. Some praised the care they were given in identifying their relatives, others saying they weren't given enough time to say goodbye.
Some welcomed police family liaison officers while others said they weren't with them long enough or were too intrusive. The report also highlights the lack of financial support from the Government for those still too traumatised to work.
Elaine Willcox has spoken to some families who feel this was a chance to finally have their say.
Firefighters have nothing to apologise for over the delayed response to the Manchester Arena attack, says the Mayor of Greater Manchester.
A Firefighter has told of his anguish on the night of the Manchester Arena bomb when he was prevented from helping by his bosses.
A major report into the Manchester Arena attack states it cannot say if a 2-hour delay in deploying firefighters might have saved lives.