1. ITV Report

Filthy Thorntons store infested with mice closed by health inspectors

A branch of Thorntons in the heart of the West End has been closed after health inspectors found a serious infestation of mice.

Westminster Council also found evidence evidence of rats, poor levels cleaning and contamination of food at the store in Oxford Street.

Thorntons, Oxford Street Credit: Google Street View

This is severe enough for us to formally close the premises as there was a risk of customers becoming ill if the contaminated food was consumed.

The visit was as a result of a complaint.

The length of time it remains closed is down to Thorntons, they will need to undertake work to deal with the pest infestation, prevent further entry by pests, clean and disinfect the premises and dispose of all contaminated food.

Once this has been done, they will contact us to re-visit and make an assessment as to whether the risk is reduced to an acceptable level in order to permit them to re-open.

– Westminster Council

Thorntons has been contacted for comment.