1. ITV Report

Sleeping woman taken on 35-mile detour by Uber driver

A comedian who fell asleep in an Uber car got a shock when the journey that should have taken minutes ended up as a 35-mile detour costing her £85.

A map showing the route Hannah Warman's driver took for what should have been a short journey Credit: Hannah Warman/Twitter

Hannah Warman told the Evening Standard she ordered the cab to get home from a friends party, which was a five-minute walk away in Stoke Newington.

But after falling asleep, she was instead driven west through Wembley before eventually circling back - a journey that took 90 minutes.

I must've fallen asleep in the car. I woke up a couple of times and said 'Why is this taking so long?'

I think I assumed he'd got a bit lost or something but I had no idea it'd been an hour-and-a-half.

I fell back asleep. I went straight to bed once I'd got home and I only realised what had happened the next day when I got an email receipt for my £85 Uber journey.

– Hannah Warman to the Evening Standard

The money has been refunded by Uber.

We are speaking to the licensed driver and the rider to establish exactly what happened and have given the rider a full refund.

Unlike other transport options, Uber's technology records every trip and sends riders a receipt with a map of the route taken.

This transparency and accountability means if there is an issue it can be quickly resolved.

– Uber spokesman