Undercover at Deliveroo - the reality of being a self-employed rider

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Food delivered fast to your door. For the riders it's supposed to be flexible work with competitive pay. But is it?

To find out ITV News went undercover, a journalist worked for Deliveroo to see what it's like - from the induction to the company to cycling through traffic and making the deliveries on time.

It's a very modern way of working all you need is a bike and a phone and you're in business.

On their website Deliveroo says working for them is about flexibility and offering amazing service to customers and their riders.

But many riders aren't happy. The problem is, they feel like they work for Deliveroo but they have no workers' rights. That means no holiday pay and no sick leave.

The company gets round this by saying all riders are self employed, independent contractors free to work when they chose.

But our rider had no such freedom, being told certain hours and days he had to work as well as the areas.

We showed our footage to the Independent Workers Union of Great Britainwho are currently involved in legal action against Deliveroo.

But none of these benefits are on the menu at Deliveroo.

So no sick pay - but what about the money?

But on the road making money was harder. In his first shift our rider made £12.90 in 3 hours.

At his Westminster office MP Neil Coyle saw our footage. He will be questioning Deliveroo tomorrow as part of the Work and Pensions Select Committee about how the company pays its riders.

And as for training at Deliveroo, it was brief. It took just 30 minutes. And in that time, the instructor implied that the law of the road was important for the trial only.

On the street we saw Deliveroo riders cycling with their own style, one goes through a red light.

The work is tough riding against the clock whatever the weather. This rider had been working for Deliveroo for a month.

But don't expect Deliveroo to pay you if you need a break.

Matthew Taylor is a government adviser looking into the rights of gig economy workers.

Food for thought for a company that last year has revenues of £130 million.

Deliveroo contests the £12.90 our reporter made in his first shift of three hours. They say that the uniform and equipment was deducted from that first pay slip.

Deliveroo claims on its website that riders can make up to £16-an-hour and the company says riders are happy about their employment status.

Deliveroo added that driver must obey the law and the Highway Code. Regarding our reporter's problems with his equipment Deliveroo says they could have replaced it for free.

As for whether riders were employees or self-employed

Deliveroo also contents that some riders weren't paid for toilet breaks. Dan Warne from Deliveroo UK will be speaking in front of the Work and Pensions Select Committee tomorrow.