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  1. ITV Report

Justgiving scrapping controversial 5% fee for donations

The fundraising website Justgiving is scrapping the fee it charges on donations to major disasters such as the Grenfell Tower fire.

Credit: Justgiving

The website used to take a 5% charge on donations which it says it uses for developing new fundraising technology.

It is getting rid of the fee so more money will go to charity. It's also scrapping charges for its crowdfunding service.

So far, JustGiving Crowdfunding has raised more than £150 million - with 500,000 campaigns created for good causes, following the product launch three years ago.

We are very proud to announce that, from today, people using JustGiving can crowdfund for free. These changes mean our users can raise money for personal causes, using our world-class technology, all without paying a platform fee. Following feedback from our amazing community of fundraisers, we are also announcing that JustGiving will now be free to use following major incidents, including acts of terrorism, catastrophes or natural disasters. We know people want to help those affected as quickly as possible after these events and we want to do everything we can to support that. We are excited about the significant changes we are making and look forward to continuing our work supporting thousands of charities and millions of individuals raising funds for the causes that matter to them the most.

– Jerry Needel, Justgiving's president