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  1. ITV Report

Clapham Junction tops list of London's railway 'blackspots'

London's railway "blackspots" have been identified where services often fail to run on time.

The study analysed data from website On Time Trains to reveal the proportion of trains which were at least one minute late or cancelled from the 10 busiest stations in London.

Last month the Government commissioned a review of Britain's railways which will consider all parts of the network, including accountability, the franchising system and value for money.

New timetables introduced in May saw widespread disruption to services in the south-east.

Which? managing director of public markets Alex Hayman said:

Passengers have told us reliability is hugely important to them. People have been left deeply frustrated at the unacceptably high levels of delays and cancellations which impact on their everyday lives.

Passengers must be at the centre of the forthcoming Government rail review, it must look at performance targets to drive improvements in punctuality and reliability for passengers. The review must not be used as an excuse to delay real action to improve passengers' experiences on the trains today. As a first step, the Government must introduce fully automatic compensation, ensuring more passengers get the money they are owed.

– Alex Hayman, Which?

Here are the stations included in the report, with the proportion of trains delayed or cancelled.

  • 1. Clapham Junction 54%
  • 2. London King's Cross 45%
  • 3. London Victoria 44%
  • 4. Stratford (London) 41%
  • 5. London Bridge 40%
  • 6. London Waterloo 39%
  • 7. London Paddington 38%
  • 8. London Euston 33%
  • 9. London Liverpool Street 32%
  • 10. London St Pancras (Intl) 30%