People living in south London say they've faced months of postal problems after Royal Mail closed a major depot in the run up to Christmas.
Campaigners in the Silvester Road area of Dulwich say deliveries haven't arrived and there have been long queues to collect parcels at offices. Royal Mail says any delays are simply because it's the busiest time of year.
The delivery office served 10,000 households in East Dulwich all of them now have to travel to Peckham to pick up their post. Some residents tell ITV News they are getting just a couple of deliveries a week if they're lucky.
Royal Mail says it's important the business evolves to keep up with the demands of modern life.
Time's running out if you've got presents and cards still to post for Christmas. Here are the latest recommended posting dates.
- Tuesday 18 December
2nd Class and Royal Mail Signed For 2nd Class
- Thursday 20 December
1st Class, Royal Mail Signed For 1st Class and Royal Mail Tracked 48
- Friday 21 December
Royal Mail Tracked 24
- Saturday 22 December
Royal Mail Special Delivery Guaranteed