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  1. ITV Report

Crossrail train door opens onto track at Stratford

An urgent safety investigation is underway after the door of a new Crossrail train opened on the wrong side.

Credit: Twitter/tronnyjeverton

Footage filmed by a passenger shows to door opening directly onto the track at Stratford.

On a TfL Rail new Crossrail train, it stops at Stratford and doors open on the WRONG SIDE onto the live rails.

Doors locked to passengers on platform. Now platform shut, train and platform out of service and people told to change platforms as next train in one minute.

– Twitter@tronnyjeverton

Transport for London apologised to customers and said safety was its number one priority.