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  1. ITV Report

Delays at Heathrow and Gatwick after baggage system fault

Photo: PA

Thousands of British Airways passengers were forced to wait in long lines at Heathrow Airport due to a baggage system fault.

Comedian Eddie Izzard, who was was among the passengers caught up in the disruption, posted about the long delays on Twitter.

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The problem, which began at around 8am on Thursday, meant the airline had to check in items of luggage manually, which takes longer than the usual automatic procedure.

Terminal 5 was the worst affected, with queues lasting several hours, although the fault also occurred at Terminal 3 and Gatwick Airport.

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Credit: PA

Cancer nurse Mary Tanay wrote that the chaos caused her to miss her flight and she will be "spending a few hours of my holiday at T5" waiting for the next one.

She added: "What a truly stressful morning for all - staff and passengers alike."

Another passenger, Emily, posted on Twitter that there were lots of staff looking at bags but "no one taking them to planes".

A BA spokesman said: "We are working hard to minimise disruption after a baggage system issue has slowed down customers dropping off their bags. "We apologise for the inconvenience to our customers."