Thieves continuing to shoplifting at a shop in Leeds even after being confronted.

Distressed, hurt and insulted retails staff on the front line of the shoplifting talk to our Consumer team in their latest 'Shops and Robbers' series

'Tied with cables ties and stabbing threats': Retail staff on in-store violence

ITV News' Consumer Editor Chris Choi analyses the new changes to the Energy Price Cap announced on Thursday.

Energy Price Cap: Is it worth switching providers to curb bill increases?

Consumer editor Chris Choi has been hearing from people around the country and answering their questions on the latest measures.

Autumn statement: ITV News answers viewers' questions

National insurance down, cuts to alcohol duties and pension rises - here are the most important points from the Chancellor's Autumn Statement.

What are the key takeaways from the Autumn Statement? 

A passenger runs to board a train at Kings Cross station in London, as members of the train drivers' union at 16 train operators in England stage a 24-hour strike in a bitter, long-running dispute over pay and conditions. Rail passengers face fresh disruption with operators warning of no services include Avanti West Coast, CrossCountry, Northern, Southeastern and TransPennine Express. Picture date: Wednesday October 4, 2023.

Planned industrial action will It will affect 16 different train firms from December 2 to 8.

Prospects of a settlement looking slim before fresh round of rail strikes

An ITV News investigation found large numbers of vapes labelled 'zero nicotine' actually have high - and often dangerous - levels of the addictive substance.

Many 'zero nicotine' vapes contain high levels of nicotine, ITV News finds

The latest figures, seen exclusively by ITV News, show there are now around 1.5 million non-payment incidents a year.

'Drive offs' and 'double tanking': ITV News uncovers spike in petrol theft

CCTV images that may enrage many viewers underscores the sector’s desperate appeals for help, writes ITV News Consumer Editor Chris Choi.

'Lowest of the low': The shoplifters targeting charity shops

An exclusive survey of retailers for ITV News shows workers have endured abuse from shoplifters in 71% of stores.

Retail staff hope Artificial Intelligence will help 'relentless' shoplifting

An ITV News investigation has found that the battle against store theft is taking on features you would normally associate with a war.

Watch moment shoplifter is caught during theft 'epidemic' investigation

ITV News' Chris Choi and Hannah Kings spoke to those deeply impacted by a desperate lack of funding for hospices in the UK.

'Lives are worth something': Hospices tell ITV News of funding crisis

Speaking exclusively to ITV News, the defence secretary warned the UK must keep providing financial support to Ukraine.

Grant Shapps: 'The world cannot 'give up and get bored' of Ukraine war'

The former prime minister will appear before the Inquiry this week, where he's expected to face heavy scrutiny.

The big questions facing Boris Johnson ahead of Covid Inquiry appearance

Harry’s case is that the decision to remove his police protection in the UK after he decided to move to California with Meghan, was the wrong one.

Prince Harry begins legal challenge against Home Office over security protection

Six weeks have passed since devastating flood waters took over the Scottish east coast town of Brechin, taking decades of memories with it in just a few hours.

'It's just so sad': A devastated community rebuilding after Storm Babet

This time it's not Make America Great Again, but something more specific: Abandon Biden, writes ITV News' US Correspondent Dan Rivers.

'Abandon Biden': The message targeting Arab American voters amid Gaza handling

'Britain’s toxic combination of low growth and high inequality has left it falling behind its peers,' argues a new report.

 Low growth and high inequality leave Britain in 'relative decline'

MPs are introducing a private members bill to ban the practice after growing frustrated at the government's repeated delays.

MPs to introduce bill to ban so-called conversion therapy

Lloyds will get all its money back and terminate its long relationship with Barclays, writes ITV News Political Editor Robert Peston.

Chris Choi

Consumer Editor