1. ITV Report

Failing GP surgery to be run by Trust

Priory Avenue surgery was placed into special measures in January Photo: ITV Meridian

A GP surgery in Caversham in Reading in Berkshire which has been placed in special measures, is to be taken over by Berkshire Healthcare NHS Foundation Trust.

The Priory Avenue surgery was placed into special measures by the Care Quality Commission earlier this year.

Inspectors found failings so serious they said patients' safety was at risk.

It was one of the first in the country to be told by the CQC to make major improvements - or risk being closed down.

Among the issues: Not enough staff, out of date patient records - and difficulty in seeing the same doctor.

“Our top priority is the patients of Priory Avenue Surgery and ensuring that they have access to good quality primary medical services. We are pleased to announce that Berkshire Healthcare has been awarded the contract to take over the running of the Priory Avenue Surgery in Reading. The trust has an excellent track record and good experience in providing GP services across the county. We are confident that they will provide good quality services and deliver both continuity of care and a friendly, professional service to all patients at the practice.”

– Debra Elliott, Director of Commissioning at NHS England

Berkshire Healthcare was appointed to run Priory Avenue Surgery, following a process to determine which provider could best fit the urgent needs of the patient population at the surgery.

Working with the local North and West Reading Clinical Commissioning Group, NHS England has been able to secure this new interim provider.

“We are pleased to have been awarded this new contract to provide primary care services to the patients of Priory Avenue Surgery. Our priority is the provision of safe and effective care to patients and we are planning to maintain all of the services at the surgery, while working to improve access to appointments. Patients can expect the continuation of friendly and caring staff at the surgery and we are really looking forward to working with both the staff and patients at Priory Avenue.”

– Berkshire Healthcare’s Bev Searle, Director of Corporate Affairs