A wheelchair-user from Hampshire has told ITV News Meridian that the lack of transport options available on her housing estate has left her feeling isolated and low.
Nikki Stowe lives on the modern St Mary's Park estate in Hartley Wintney, in an adapted council house which she was allocated three years ago.
The estate does not have a public bus stop on it, and parts of the routes to nearby bus stops do not have pavements.
There is a community bus service which comes to the estate, but Nikki says it is so restrictive for wheelchair users, it makes her feel like a second-class citizen.
She says she has approached a number of local and county councillors, but feels they are not really listening to her concerns.
Hampshire County Council said in a statement it was sorry to hear that Nikki was struggling to arrange suitable transport for herself.
It added that with the exception of Hart District Council, it works with district and borough councils across Hampshire to jointly fund local community transport for the elderly and people with disabilities via a Dial-a Ride service. It said without match-funding from Hart District Council, a Dial-a-Ride in that area is not available.
Hart District Council responded by saying that it supports Hampshire County Council in its endeavours to meet its obligations as local public transport authority.
For the past few years, the Buses in Fleet group has been campaigning against funding cuts to bus services, while trying to raise awareness of how cuts can impact vulnerable members of the community.
Tracy Grimshaw from Buses in Fleet said: "Nikki is not alone in feeling isolated. Elderly people or those with disabilities want to be able to live spontaneously and be able to go the doctors, the shops, or to see their friends when they choose.
Many rely on public buses to do that and when they can't, they can become very lonely. And we know that long-term loneliness can have an impact on health.
Nikki has written to her MP, Ranil JayawardenaI, who said he is aware of her case and has raised it with both Hart District Council and Hampshire County Council to ensure that her concerns are dealt with by the right people.
The government's Inclusive Transport Strategy says it aims to create a transport system offering equal access for disabled people by 2030.
- Watch Emma Wilkinson's report: