Advertisement

  1. ITV Report

Woman from Sittingbourne one of many who says she lost money through a bogus travel site

Petra (R) booked the holiday to try and bring the family together following a

A woman from Sittingbourne is one of many British holiday makers who say they've lost thousands of pounds through fake holiday websites.

Petra Deleslie paid £5,000 to a holiday company specialising in Spanish villas, but she now says the site is bogus.

The group representing travel agents says holiday booking scams took £7 million pounds from travellers last year.

Ms Deleslie booked a month long trip to a luxury villa in the Spanish town of Moraira.

But she came concerned about website after hearing about another family that had been lost their money.

I said because of the worries I had, until proven otherwise, I would like a full refund and I've not heard from them since."

– Petra Deleslie

Three generations of the family were meant to be travelling, but they're now concerned they might not see their holiday money again.

UK holiday makers have lost as much as £7 million to fraudsters last year, according to the Association of British Travel Agents (ABTA).

They'll target busy times of the year when they know people are looking for bargains and they'll offer prices that are cheaper than the legitimate competition."

– Sean Tipton, ABTA

There is currently no international body that regulates travel companies.

But ABTA recommends that people should book through agents that are clearly part of industry groups, as well as always paying on credit card to give the biggest consumer protection.

The holiday company Petra booked through has not responded to our request for comment.