One of the most senior firefighters in the UK is sharing her experience of rough sleeping to change their attitudes to homelessness.
Dr Sabrina Cohen-Hatton, who starts her new job as head of West Sussex Fire & Rescue Service in September, was made homeless as a teenager.
Sabrina and her family experienced extreme poverty after her father died when she was nine-years-old.
By the age of 15, she was homeless and was sleeping rough on the streets of Newport in Wales.
After working 12-hour days selling the Big Issue, Sabrina moved to a flat and joined the fire service.
She would like to urge people not to judge others who are homeless.
...if you could do one thing as a person tomorrow, it would be to have a conversation if you see someone who is experiencing homelessness. Make eye contact, say hello, have a conversation because it makes someone feel human again."
WATCH: Dr Sabrina Cohen-Hatton talks about what attracted her to the fire service
Despite Sabrina having no qualifications, the fire service took her "on the strength of who they believed [she] could be."
This positive attitude is something she wishes to encourage in the public.
Her appointment as head of West Sussex Fire & Rescue Service has increased female representation in the force.
She said: "There are actually very few women chief fire officers in the country. Until I was appointed, there were actually more chief fire officers called Chris than there were women chiefs!"