Changing method could cut boarding times by 10 per cent say Gatwick bosses

The rush to find your seat when you're boarding a plane could be consigned to a history book thanks to a scheme being trialled at Gatwick Airport.

The airport is trying out a new method of calling passengers by individual seat numbers in different sequences in order to speed up boarding.

Large digital screens have been installed at Gate 101, which will be used throughout the two-month trial.

  • How will it work?

The airport says that it could try seating people from the back row to the front with window seats first, middle seats next and aisle seats last.

Passengers who've booked priority boarding, or who require special assistance, will still be able to board first.

Airport bosses say that their computer models show it could reduce boarding times by up to 10 per cent.

By communicating to passengers better and boarding passengers by seat number, we also expect to make the whole boarding experience more relaxing and, potentially, prevent large numbers of passenger rushing forward at any stage.”

Abhi Chacko, Head of Enabling Technologies and Digital Innovation