- Watch our Transport Correspondent Mike Pearse's report:
Interviewees: Frank Tomlinson, Disabled passenger & Jane Waller, Mobile Customer Assistance & John Boler, Mobility Issues Group for Goring & James Davis, Great Western Railway
Great Western Railway has set up a dedicated team of staff to assist disabled passengers across their network in the Thames Valley.
It follows calls from disability campaigners for improved assistance on public transport.
Many disabled people say they have been left stranded at the platform or unable to get off of the train.
Campaigners in Goring-on-Thames have worked with the company to make it a reality.
The team will assist passengers at stations and even travel with them to make sure they can get on and off the train.
It is hoped the scheme will be rolled out to other parts of the network and the country.