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  1. ITV Report

Commuters quit jobs as chaos on South Western Railway becomes too much for them

Rail commuters say they're being forced to move house with others quitting their jobs because they say they can't deal with the chaos on South Western Railway.

SWR workers went on strike for 72 days last year, in a row over the role of guards on trains, causing endless delays and cancellations. Now, there are concerns the franchise is not sustainable for the future.

The new boss of South Western Railway has spoken exclusively to ITV News Meridian about how he intends to improve the companies poor performance.

  • Interviewee: Mark Hopwood MD, South Western Railway
  • Watch this report by our Transport Correspondent Mike Pearse:

Trains are running now between Basingstoke and Southampton for the first time since the derailment last week. However for many, yet another week of chaos is the final straw, coming after the strikes and an endless stream of track and signal faults.

  • Hear what a regular commuter has to say:

David Oliver says things have become so bad, he's giving up the job he's loved in London for the last nine years to work locally in Hampshire. He's been forced to work at home during the derailment chaos.

I really like what I do. I'm moving at exact right time. I don't see a bright future for South Western Railway and Network Rail in terms of operating that line at the moment- it's just too problematic.

– David Oliver, Commuter
  • David Oliver, Commuter:

Now MP's from across the region have formed their own action group with a clear message.

  • Steve Brine MP, Winchester, Con:

The government say they are monitoring the situation and are putting in place measures to take back control of the company if needed. However for many, they've simply had enough.