Thousands of homes without water in Reading

Thames Water is apologising to customers who have been left with no water supply.

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Water supply restored to Thames Valley customers

Thames Water have restored water to areas in Reading who were left without water after a water main burst earlier today.

The water company successfully brought in water from other areas of Berkshire to supply customers in Reading who lost their water after a pump failed in Earley this morning.

Earlier today up to 26,000 properties were suffering from a lack of water or low water pressure, but by 4pm engineers had restored pressures to the pipe network.

We’re really sorry to everyone who has been inconvenienced today. Our teams have worked incredibly hard to bring water back to thousands of homes, and we genuinely appreciate the patience of our customers.

“We’d like to thank the University of Reading, ASDA at Lower Earley and the Showcase Cinema at Winnersh who have been extremely helpful in letting us use their carparks as depots and collection points for our bottled water.”

– Thames Water senior manager Rob Keen, in charge of the operation to restore water supplies

Thousands left without water after pump failure

Thousands of people in Reading have been left without water for much of the day and the town's university had to close one of its campuses due to the supply problems.

Thames Water said a faulty pump was to blame.

It's been distributing thousands of bottles to residents.

Mel Bloor has our report.

Interviewees: Thames Water customers Carol Munt and Lisa Pyner. Deputy Vice Chancellor of Reading University Prof Tony Downes and Mark Handcock from Thames Water.


Reading Uni campus closed due to water fault

A campus at Reading University has been closed after it was left without water because of a broken pump.

The University has released a statement explaining the university's closure after a fault in the wider network in the Lower Earley area.

The Deputy Vice-Chancellor, Professor Tony Downe, said: “Thames Water says its engineers are working to restore supplies as quickly as possible, but it can currently give no clear estimate as to when it will be fully restored.

"We have considered our options carefully. There are only limited tank supplies in most of the University's buildings. Without water for sanitation or drinking, a decision has been taken to close Whiteknights campus with immediate effect."


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