- 1 update
South East Coast Ambulance Service NHS Foundation Trust would like to thank the public for their support and praise the efforts of its staff during a busy Christmas and New Year.
During the last two weeks of the year, Emergency Operations Centre staff received more than 50,000 999 calls across Kent, Surrey and Sussex – an average of approximately 3,000 calls every day.
The Trust’s NHS 111 centre staff have also had an extremely busy end to the year with call volume high with Christmas Day and Boxing Day being followed by a weekend.
Ambulance crews out on the road worked flat out to reach and treat those in most need as quickly as possible, while Patient Transport Service teams have also been at full stretch to get patients to appointments and back home following discharge from hospital.