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A coroner is calling for a public inquiry into the 'institutionalised and appalling abuse' which led to the deaths of five residents at a Sussex care home.
Penelope Schofield, who found residents suffered a lack of respect, nutrition and hydration at Orchid View, says she is joining residents in calling for a public inquiry to establish how the home was allowed to operate so badly, for so long.
It is four years since the home at Copthorne was closed down, and one year since a Serious Care Review called for private care homes to come under closer scrutiny.
Today relatives of those who died met with authorities to find out what has changed since the scandal.
Watch Malcolm Shaw's report:
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The families of loved ones who died at a private care home have been hearing about the changes made, since a Serious Case Review last year.
The families of elderly people who suffered neglect at a care home in Sussex are to be told what progress has been made since.