In a review, Sussex Police admitted that some CCTV was 'not potentially secured or viewed in sufficient time and was then lost to the investigation'.
The last known sighting of Joanne was on Thursday 5 December when she travelled from Fareham back to Southampton with a friend. Her daughters, Layla Thomas and Hayley Hardy, want help to find their mum who they haven't heard from her for 9 months.
The image shows Louise in the Tesco Metro store in Greywell Road shortly before 7.30pm the night before she was reported missing.