Thousands of homes without water in Reading

Thames Water is apologising to customers who have been left with no water supply.

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Water supply restored to Thames Valley customers

Thames Water have restored water to areas in Reading who were left without water after a water main burst earlier today.

The water company successfully brought in water from other areas of Berkshire to supply customers in Reading who lost their water after a pump failed in Earley this morning.

Earlier today up to 26,000 properties were suffering from a lack of water or low water pressure, but by 4pm engineers had restored pressures to the pipe network.

We’re really sorry to everyone who has been inconvenienced today. Our teams have worked incredibly hard to bring water back to thousands of homes, and we genuinely appreciate the patience of our customers.

“We’d like to thank the University of Reading, ASDA at Lower Earley and the Showcase Cinema at Winnersh who have been extremely helpful in letting us use their carparks as depots and collection points for our bottled water.”

– Thames Water senior manager Rob Keen, in charge of the operation to restore water supplies

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