Energy companies to pay £3.3 million extra for storms

Regulator Ofgem has ordered energy companies SSE and UK Power Networks (UKPN) to pay an additional £3.3 million after a probe into how they handled last winter's storms.

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  1. Sarah Saunders @SSaundersITV

VIDEO: Left in the dark? Power cut compensation to improve

'More could have been done' - that is the verdict after thousands of people suffered a miserable Christmas last year - when devastating storms left homes without power across huge areas of the south east.

Energy companies accused of failing their customers have been ordered to pay out more than £3 million pounds and double their compensation payments to customers after an inquiry into how they handled the storms.

Ofgem, the energy watchdog, found that companies like SSE and UK Power Networks could and should have worked faster to get customers reconnected - and keep them better informed.

Sarah Saunders spoke to Yalding resident Erica Olivares and Mark Mathieson from SSE power distribution.

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