Thousands of homes still without water after burst main in Sussex

Thousands of homes in Hailsham are still without water after a water main burst

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4,500 homes still without water after burst main causes flooding

More than 4,500 homes in Sussex remain without water despite staff working to restore the supply since the water main burst yesterday.

Following the burst at 5am on Sunday, South East Water re-routed supplies to its network of underground pipes to Eastbourne, Polegate, Pevensey and Sovereign Harbour last night.

The water company say the delay is down to flooding caused by the burst pipe - and have apologised for the time taken to restore supplies.

South East Water have said: "We are sorry for the length of time it is taking for us to repair this pipeline."

“When the pipe burst it caused a great deal of flooding – up to waist deep in certain places – and we had to pump this water away before we’ve been able to control the water flow in our network and reach the broken pipe.

“We have now dug deep into the ground to reach the pipe and removed the three meter long section of water main that has split. Our crews are currently working to fit the new section of pipeline which we estimate will be done early afternoon.

“This has been a major incident for us and our priority remains getting water back to our customers as soon as possible.

“We are grateful for the patience shown by the majority of our customers and for the support of the Hailsham Support Group who have helped man the water bottle locations and deliver water to residents.

“I would like to urge residents to keep an eye on elderly and vulnerable neighbours to make sure they have adequate bottled water and if they are concerned to contact us.”

– Steve Andrews, Incident Manager at South East Water

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