South East Water says it has been working through the night to repair a burst on a large 18-inch water main on the A22, Diplocks roundabout.
The company had to bring in specialist pumps to remove the large amount of water in the area following the burst before the repair could begin.
The A22 at Diplocks roundabout will be opened this morning, however one lane will remain closed while South East Water works to repair the section of damaged pipe.
This has been a major incident for the company and our priority remains getting water back to our customers as soon as possible.
When the pipe burst it caused a great deal of flooding – up to waist deep in certain places – and we have had to pump this water away before we’ve been able to control the water flow in our network and reach the broken pipe.
Where possible we were able to re-route water around our network of underground pipes restoring supplies to areas of Eastbourne, Polegate and Sovereign Harbour yesterday evening.
Unfortunately approximately 3,000 properties in Hailsham remain without water this morning but our crews are working extremely hard to repair the pipe as quickly and safely as possible.
Once the repair to the pipe has been completed it will take some time for water to fill our extensive network of underground pipes in the Hailsham area but we are hopeful supplies to all customers will be restored later this afternoon.
Overnight the company has been restocking bottled water supplies which customers can collect from Hailsham Leisure Centre, Vicarage Lane, BN27 4HB. These supplies will continue to be restocked throughout today.
It is very difficult to estimate when these repairs will be complete but we hope that water will have returned to Hailsham by mid-afternoon.
I would once again like to apologise to customers for the inconvenience and thank them for their patience as we work hard to complete repairs for all customers.