Wiltshire Police is highlighting when and where NOT to use the 999 and 101 numbers.
The Force received nearly four hundred thousand calls last year. A small number - it says - are inappropriate and put added pressure on the service.
Their 'Who You Gonna Call?' campaign runs on social media this week, ending in a 12-hour tweetathon on Friday, 22nd January.
Wiltshire Police advise that 999 is the number to call when you want to contact the police in an emergency. Dial 999 if:
- You need an immediate response because a crime is in progress or you think it is.
- You or someone else is injured or there is a threat to life.
- A serious road traffic collision has taken place.
- Violence is being used or threatened.
101 is the number to call when you want to contact the police - when it's less urgent than 999. Dial 101 in a non-emergency if:
- You want to report a crime/issue that does not require an immediate emergency response.
- You or someone else are not in immediate danger
- You would like to speak to your local police officer.
- You want to provide information about a crime.