Many of our IT systems are back up today and we are doing all we can to restore our flight programme and get as many as possible of our customers away on their travels. At Gatwick, we are running a near-full operation. At Heathrow, we are aiming to fly all our long-haul services but the knock-on effects of yesterday's disruption are causing delays and some short-haul cancellations. We are very sorry for the disruption and frustration that customers are experiencing and thank them for their patience and understanding. We want to assure them that we are working around the clock to restore our operation. Our terminals at Heathrow are still congested – so we are asking customers not to come to the airport unless they have a confirmed booking for today and know their flight is operating. The status of flights can be checked on ba.com. Because of the large numbers at Heathrow's Terminal 5, customers should not turn up at the terminal until 90 minutes before their flight's scheduled departure time.
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