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Former Welsh Secretary Peter Hain said his colleague Andy Burnham "speaks for all Labour supporters" after he criticised the direction of the Labour Party.
Mr Hain wrote on Twitter:
Mr Burnham's comments have been interpreted as an attack on Labour leader Ed Miliband - a claim the shadow health secretary denies.
Conservative chairman Grant Shapps has accused Labour leader Ed Miliband of lacking "leadership" and "ideas" to take the party forward.
Shadow Health Secretary Andy Burnham says he has the "utmost respect" for Labour party leader Ed Miliband despite criticising the direction of the party.
Mr Burnham's comments follow negativity at Mr Miliband's leadership from backbench MPs.
Veteran backbencher George Mudie has claimed that the party appeared "hesitant" and "confused" because of Mr Miliband's failure to spell out a clear agenda to voters.
Mr Burnham denied he was echoing Mr Mudie's concerns and said: "No, this isn't a criticism of Ed ... I'm making it a criticism of modern politics."
Labour needs to set out clear ideas over the coming months in order to persuade voters who are not yet convinced by the party, a shadow cabinet minister has said.
Shadow Health Secretary Andy Burnham gave Labour until next spring to spell out its ideas in a way that "captures how people are feeling and thinking".
The frontbencher, who stood against Ed Miliband for the party leadership, claimed many voters had "decided the coalition is a failure as a government", but "what they aren't yet convinced is that we have the answers".
In an interview with the Guardian, Mr Burnham said: "I think there's definitely a need to shout louder, and speak in a way that captures how people are feeling and thinking. There's definitely a need to put our cards on the table."
Asked how long that window was, he replied not "much beyond next spring".