- 8 updates
Labour MPs have criticised the "irresponsible behaviour" of energy giant npower after it announced job cuts affecting 1,460 workers in the UK.
Stoke-on-Trent North MP Joan Walley said it was the "last straw" from one of the so-called "Big Six" energy companies.
Ms Walley's fears were echoed by her Labour colleague Tom Blenkinsop, who has constituents that could also be affected by the cuts.
Energy Secretary Ed Davey admitted it was a "very worrying announcement".
The chief executive of npower said its restructuring proposals aim to deliver a more "efficient, flexible and improved customer experience".
Paul Massara said in statement:
Energy giant npower, owned by German company RWE, said its customers would continue to be served on the phone by people based in UK call centres under its restructuring proposals.
However, back-office functions would be outsourced to India, npower said in a statement.
Energy company npower has confirmed it is planning 1,460 redundancies in the UK as part of restructuring plans.
Under the proposals, the main impacts regionally would be:
- npower's offices in Stoke on Trent would close, affecting 550 employees
- One of three offices in Oldbury would close and around 400 face redundancy
- Around 430 employees face redundancy at Rainton Bridge, Sunderland
- Approximately 80 employees at npower's site in Leeds face redundancy
- npower's site in Thornaby would close, but all roles would be relocated to Rainton
- Although there would be no redundancies at the Peterlee offices, several teams will be moved between the Rainton and Peterlee offices
The firm said around 540 existing staff will be transferred to retail outsourcer Capita "to allow customers to benefit from the expertise of npower's existing employees".
Energy firm npower has confirmed around 1,460 staff members in the UK will be made redundant as more work is outsourced to India.
Energy giant npower is expected to announce plans to move more than a thousand jobs abroad and transfer hundreds of others to another company.
It is believed that:
- 1,400 jobs will be offshore to India and around 570 transferred to another company.
- The GMB union said sites at Peterlee, Stoke and Thornaby, near Middlesbrough will close.
- The expected news follows a number of cost-saving announcements from npower since its German owner RWE said earlier this month that *6,750 *jobs would be cut across Europe.
The GMB union said npower sites at Peterlee, Thornaby, near Middlesbrough and Stoke will close.
Energy giant npower is moving 1,400 jobs to India as part of a major review of UK operations, according to Press Association sources.
It is understood that frontline call centre operations will be outsourced to a third party in the UK, whilst back-office work would move to India. Unison union criticised the move saying the expected decision was a "Christmas nightmare for staff and customers." National officer Matthew Lay said: