The iconic directory has been a stalwart of British sideboards since 1966.Read the full story ›
The telecoms giant said broader reaction to its recent results signalled a need for change.Read the full story ›
Telecoms giant BT is to axe 4,000 jobs worldwide as part of a global restructuring.
BT made the announcement, which will affect "back office and managerial roles", as it revealed fourth quarter results, which saw pre-tax profit fall 19% to £440 million.
It follows an accounting scandal at the telecoms giant's Italian division, which has resulted in BT boss Gavin Patterson being stripped of his annual bonus.
The firm said Mr Patterson will receive a total pay packet of £1.3m for 2016/17, down from £5.3m the previous year.
Over two million people who have taken out landline-only contracts with the telecoms giant could see bills slashed by "at least £5 a month".Read the full story ›
BT lost a fifth of its value in one day after shares plummeted following a profit warning issued in light of an accounting scandal.Read the full story ›
Telecoms giant BT is to create 500 customer service jobs across the UK.
The new roles will mainly be based at contact centres in Swansea, Warrington, Doncaster and Accrington.
The jobs are in addition to a previously-announced target of 1,000 posts across the UK and Ireland by the end of March 2017.
Libby Barr, managing director of customer care at BT Consumer, said: "BT is completely changing the way we serve our customers in order to boost our service levels.
"We are going to answer 90% of our customers' calls in the UK and Ireland by the end of March, and we have been taking on great people to fill full-time jobs working for BT."
A nationwide competition will be held to mark the 80th anniversary of the service, which receives 12 million calls a year.Read the full story ›
Ofcom proposed that BT's Openreach network become a "distinct company" within the BT Group - but stopped short of calling for a sell-off.Read the full story ›
Britain's biggest internet provider reported outages in several areas across the UK on Wednesday morning.Read the full story ›