Customer Service

One customer received more than 300 bills over a couple of months, as ITV News' Consumer Editor Chris Choi and Deputy Content Editor Liz Little report.

An in-house survey has found that 62% of islanders are 'satisfied' with the speed that mail is delivered to and from the UK.

Faye Wood, a healthcare assistant at the Queen's Medical Centre, spotted a caterpillar crawling live in her sandwich bought from Sainsbury's.