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HSBC online banking 'fully recovered' after cyber attack

HSBC's internet banking facility has "fully recovered" following a cyber attack that disrupted service for most of the day.

A spokesman for the bank tweeted: "HSBC internet and mobile banking are now fully recovered. Thanks for your patience and again we apologise for the disruption."

HSBC says online banking services 'partially recovered'

HSBC said earlier it had successfully defended its internet banking service from a cyber attack Credit: PA

HSBC's online banking services have "partially recovered" after an earlier cyber attack, according to the company's UK chief operating officer.

John Hackett said the bank was working to restore "full service" but that attempted denial of service, or DDoS, attacks were continuing.

HSBC’s internet and mobile services have partially recovered, and we continue to work to restore a full service.

We are continuing to experience attempted denial of service attacks and we are closely monitoring the situation with the authorities.

– John Hackett, UK chief operating officer for HSBC

The bank urged customers unable to access its online services to visit a branch or contact Personal Telephone Banking between 8am and 10pm on 03457 404 404.

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