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Paisley: Respect family involved with TalkTalk hack

North Antrim MP Ian Paisley has appealed to the press on behalf of the family of a 15-year-old boy allegedly involved in the TalkTalk hacking case to respect their request for privacy.

The family are trying to come to terms with this situation and although they appreciate the wide public and press interest in this matter, can I appeal for the press to cease contacting the family at their home.

They cannot comment publicly and the teenager in question cannot make any public comments.

I would appeal to the press to respect the family’s request for privacy and allow the process of law and order to run its course.

– Ian Paisley MP

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TalkTalk refuses to waive contract termination fees

TalkTalk says it will not waive termination fees for customers wanting to end their contracts unless money has been stolen from them.

TalkTalk refuses to waive contract termination fees. Credit: PA

In the unlikely event that money is stolen from a customer’s bank account as a direct result of the cyber attack (rather than as a result of any other information given out by a customer) then as a gesture of goodwill, on a case by case basis, we will waive termination fees.

– TalkTalk statement

In a statement on its website, the said it would only consider a request to leave without a termination fee if a customer:

  • Money had been talk from their account without consent and as a result incurred a financial loss
  • The money was taken on or after the 21 October 2015.
  • The customer has contacted Action Fraud and obtained a Crime Reference Number.

Boy, 15, arrested over TalkTalk hacking

A 15-year-old boy in Northern Ireland has been arrested in connection with the TalkTalk security breach.

Credit: PA

The Metropolitan Police said the boy, from County Antrim, was arrested at around 4:20pm today by officers from the Police Service of Northern Ireland (PSNI) on suspicion of Computer Misuse Act offences.

He has been taken into custody at a County Antrim police station where he will later be interviewed.

A search of the address is ongoing and enquiries continue.

– Metropolitan Police statement

TalkTalk boss: No guarantee we won't be hacked again

TalkTalk CEO Dido Harding has refused to guarantee that the company will not be hit by future cyber attacks, after the company's second in a year prompted concerns over data theft.

Speaking to ITV News' Peter Smith, Harding said: "I cannot tell [customers] that the world is perfectly safe."

Asked why customers should continue to trust the company with their personal information, she said: "Because I'm being honest."

"None of us live in a perfect world where security is perfect," she said.

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