This week, Which? wrote to ministers giving them 90 days to publish an action plan.Read the full story ›
Which? made just one energy company a "recommended provider" this year - the small supplier Octopus Energy.Read the full story ›
The consumer group's testing found "concerning vulnerabilities" in four toys tipped to be top sellers in the festive season.Read the full story ›
No energy supplier scored highly enough to be awarded the Which? recommended provider status.Read the full story ›
Consumer watchdog Which? found 49% of last year's deals were not the cheapest on the day, with only 8% being one-day only offers.Read the full story ›
One in five carbon monoxide detectors are "dodgy", according to tests by consumer group Which?Read the full story ›
Almost half of people surveyed by Which? said they found the phrase most annoying while waiting for their call to be answered.Read the full story ›
Research by consumer group Which? show more than 900,000 people could be entitled to some form of compensation.Read the full story ›
A Which? investigation found only one in four people claimed the compensation they are entitled to if delayed more than three hours.Read the full story ›
Richard Lloyd, Executive Director at Which? told ITV News that the report is: "a damning indictment of how competition is letting customers down. It's proved that the politicians are wrong to hope that competition will fix the massive problems in the energy market."
This report only sets out some early findings, what it doesn't do is set up is what the authorities are going to do to fix this market for consumers. We need to see much tougher intervention to protect, in particular vulnerable people, that are being charged well over the odds.