1. ITV Report

Newcastle Uni among UK's best for student satisfaction

Newcastle University Credit: Newcastle University

Newcastle University has been ranked among the top 20 institutions in the UK for student satisfaction.

Figures from The National Student Survey (NSS) shows that 90% of students are happy with their time in Newcastle - placing it joint 12th in the country.

The university scored highly in the teaching and academic support categories with 94% agreeing that staff are good at explaining things and 92% saying that they were able to contact staff when they needed to.

With the University looking forward to welcoming next year's students, Professor Suzanne Cholerton, Pro-Vice-Chancellor for Learning and Teaching, said the results reinforced what an excellent university Newcastle is. She said:

We are delighted that our students continue to rank their experience at the University so highly. The results are a testament to everyone who works so hard to deliver the best possible teaching and learning experience to our students.

– Professor Suzanne Cholerton

The survey data show that 93% of students were satisfied with the library resources and services, while 92% said they have been able to access general IT resources when they needed to.

Students also ranked their experience with the Students' Union highly, with 80% saying they were satisfied - a considerably higher rate than the sector average of 69%.

Professor Cholerton said:

We are committed to continue providing excellent opportunities and investing in quality facilities today's students need and expect. These include a £30m investment in new state-of-the-art sports facilities and a £75.5m project, which will transform Newcastle University's largest student accommodation at Richardson Road into six new student accommodation blocks.

Our Library facilities are also expanding. This year we opened Newcastle University's latest library building, the Marjorie Robinson Library Rooms, which features over 550 study spaces, 220 desktop PCs and areas for group study.

– Professor Suzanne Cholerton

Jack Taylor, President of Newcastle University Students' Union, said:

It is great to see both the University and the Students' Union scoring so highly in the latest NSS results. In each case, the results are tribute to the staff and volunteers who work so hard to make students' time in Newcastle enjoyable. We look forward to working together over the coming year to ensure that Newcastle University continues to be one of the best places to study in the UK.

– Jack Taylor