1. ITV Report

Virgin Trains' Newcastle expansion to create jobs

Virgin Trains has announced 45 new jobs at its call centre in Newcastle. The company plans to expand the site by 50 per cent.

Up to 45 additional jobs will be based at its Customer Solutions Centre as it brings its web support team in-house.

Around 85 employees already work at the centre, which is within Virgin Money’s Headquarters, in Gosforth.

The Leader of Newcastle City Council, Councillor Nick Forbes, opened the centre in September 2016.

“I’m delighted to see Virgin Trains expanding in Newcastle, bringing more jobs to our city.

It is a great reflection on the workforce here that a company such as Virgin sees Newcastle as a key part of its growth plans.

“It is great that staff who know and use the East Coast Main Line can continue to have a stake in its

future, and contribute to our city’s success at the same time.”

– The Leader of Newcastle City Council, Councillor Nick Forbes