The family of a 102-year-old war veteran, who had to wait for an ambulance for four hours, have told ITV News Tyne Tees they're angry paramedics didn't get to him sooner.
Harold Beeforth, from Middlesbrough, was forced to spend four hours on the floor while he waited for an ambulance on the 70th anniversary of VJ Day.
The former RAF corporal had fallen and sustained a head injury. His daughters say the whole 999 system needs an overhaul.
I was incensed and I still am angry.
Why should vulnerable people in this day and age in this society be left and why can't people just see that there's something wrong and deal with it?
The North East Ambulance Service has apologised to Mr Beeforth and his family.
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