A shop owner in the Yorkshire Dales has been dubbed Britain's rudest bookseller after charging customers 50p to enter his store.
Steve Bloom who runs Bloomingdales in Hawes, has been the centre of 20 complaints to the local parish council from customers describing him as "rude" and "miserable" because of the entrance fee.
Mr Bloom who describes himself as "not really a people person", said the council had given the issue more importance than it deserved. He claims the 50p policy is a way of finding out whether customers are serious or not and doesn't actually take the money.
The chairman of Hawes Parish Council, John Blackie, said the 63 year old was a discredit to the town:
However, some customers said they were happy to pay the fee to browse the shelves. One female visitor posted a message online to say: