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Govt: Heathrow queues 'too long'

The Immigration Minister says passengers at Heathrow Airport are being made to wait for too long to get into the UK. Damian Green wants the Border Force to change the way it operates.

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CBI says delays at the Heathrow border are 'unacceptable'

The director of Employment and Skills policy at CBI, a business lobbying organisation has said that delays at the Heathrow border were "not acceptable". Neil Carberry commented on the recent pressure on the UK border:

“Not only do these queues project the wrong image about the UK being open to business and visitors alike, they risk undermining our reputation as a global trading hub. Of course our border security must be the number one priority, but this should not be incompatible with ensuring a good passenger experience.

– Neil Carberry, CBI director for employment and skills policy

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