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NHS satisfaction falls sharply

Public satisfaction in the NHS has fallen dramatically, according to a report. Satisfaction with the way the NHS runs fell from 70% in 2010 to 58% in 2011, the British Social Attitudes 2011 survey found.

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'Shock' that NHS satisfaction has fallen so significantly

The value of this survey is that it has tracked public satisfaction over a long period, providing an important barometer of how the public view the NHS.

The run of year-on-year increases in NHS satisfaction had to come to an end at some stage, and it is not surprising this has happened when the NHS is facing a well-publicised spending squeeze.

Nevertheless, it is something of a shock that it has fallen so significantly. This will be a concern to the Government, given it appears to be closely linked with the debate on its NHS reforms.

– King's Fund chief economist John Appleby

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