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Care centres 'substandard'

Nearly half of 145 hospitals and care homes providing care for people with learning difficulties inspected by the Care Quality Commission (CQC) do not meet required standards in terms of care, welfare and abuse, a report has found.

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Care staff 'not recognising seclusion as a means of restraint'

We found that people were being taken to their bedroom and shut in and basically not allowed out and staff weren't recognising that (was a form of restraint).

"If somebody's not recognised that what they are doing is secluding somebody then they are ultimately not going to put in safeguards either."

– CQC's Bernadette Hanney

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