1. National

Hester gives up RBS bonus

Stephen Hester, the boss of Royal Bank of Scotland, has said he will not take his bonus this year after IT problems left thousands of customers struggling

View all 83 updates ›

Advice for NatWest customers who receive fake emails

Police are warning NatWest customers that they may be targeted by fake emails designed to play on their anxiety following recent technical problems at the bank. This is the advice being given if you receive such an email:

  • Do not click on any links in the scam email
  • Do not reply to the email or contact the senders in any way
  • If you have clicked on a link in the email, do not supply any information on the website that may open
  • Do not open any attachments that arrive with the email

You can also report the incident to the police Action Fraud service by calling 0300 123 2040 or by using their online reporting tool.

More on this story