Primark has shown ITV News details of its strategy to track down the 550 workers who were employed by its subcontractor in the Rana Plaza factory in Bangladesh.
The challenge is made harder by the fact that many of the workers and their dependants have left Dhaka and are spread the "length and breadth of Bangladesh," senior executive Paul Lister said.
Primark, working with the University of Dhaka, has devised a scheme whereby students will travel out to each of the victims in order to assess their level of need.
This data will be entered into touch tablets, which contain software to calculate the level of compensation they can expect.
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