An AXA report into the way financial claims contact people is calling for a change in the law to limit the number of calls and texts they can make.
The research says the number of calls a firm must make before a penalty is enforced should be in the hundreds rather than thousands as it is currently.
A poll of 2,000 people found:
- 63% feel "angry" about being contacted by CMCs
- 63% see the communications as an "invasion of their privacy"
- 45% worry about how CMCs had access to their contact details
- 44% said they were pro-actively trying to stop unwanted contact
- 60% said a Government clampdown last year has no effect on CMC calls
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