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Call to ban PPI telemarketers

Most people want nuisance calls from claims management companies to be made illegal, a poll has found.

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Consumers 'angered' by contact from claims firms

An AXA report into the way financial claims contact people is calling for a change in the law to limit the number of calls and texts they can make.

The research says the number of calls a firm must make before a penalty is enforced should be in the hundreds rather than thousands as it is currently.

A poll of 2,000 people found:

  • 63% feel "angry" about being contacted by CMCs
  • 63% see the communications as an "invasion of their privacy"
  • 45% worry about how CMCs had access to their contact details
  • 44% said they were pro-actively trying to stop unwanted contact
  • 60% said a Government clampdown last year has no effect on CMC calls

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