Gatwick apologises after staff shortage causes baggage chaos
Gatwick Airport has apologised after a staff shortage forced hundreds of passengers to go home without their luggage and left others waiting for up to five hours to reclaim their bags.
Many travellers took to social media to vent their frustrations at the disruption.
Officials at Gatwick said passengers will be reunited with their luggage within 48 hours as baggage reclaim at the airport returned to normal.
