John Lewis's website has crashed as it was overwhelmed with shoppers looking for an online deal on Black Friday.
John Lewis apologised to customers in a statement to ITV News.
There are record levels of demand for our website today and for some people it is taking longer than normal to shop on johnlewis.com. We apologise to customers for any inconvenience caused.
As a promotion Black Friday is flawed. While it whips up demand and redistributes it the event doesn't obviously generate additional sales.
Police have warned Black Friday web shoppers to change their passwords after a man was arrested for alleged cyber offences against Tesco.
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