Npower has said that axing 2,400 jobs today is part of a two-year recovery plan to cut costs after the energy giant suffered losses of £100 million in 2015.
The German-owned firm announced the cuts along with a four-point plan to deliver a "robust business":
- Lower costs: Make extensive cost savings to help return the company to profitability
- Simplify the business: Reduce, and in some cases stop, some of its energy services activities
- High-quality customer service: Including improvements to the billing system
- Looking to the future: Preparing for the national smart meter roll-out and continuing to invest in digital technology
A statement said: "Npower takes its responsibilities to its employees seriously and will consult fully with affected employees and with unions over its proposals for the future of the business."
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