1. ITV Report

Council closes restaurant after own bin lorry crashes into it

A restaurant in Porthmadog has been forced to close after a bin lorry crashed into their building last Friday.

Credit: Google Maps/Wales News Service

Owners Claire and Justin Roberts run Yr Wylan and have lived above it for 13 years.

Gwynedd Council forced the restaurant to close until the damage is properly assessed by structural engineers for an insurance claim.

The couple were told no one would visit until Friday January 27.

The lorry hit a corner near the kitchen at the back of the 42-seater restaurant.

It caused a hairline crack but the worst damage is to the bathroom of the family flat upstairs.

The couple said for the past six years they have been complaining to Gwynedd Council about cars parking illegally behind their business.

It is a farce really - we have no idea how long we will be closed.

You couldn't make it up.

I can't see any reason why she shouldn't open and be serving our customers.

We've sent them hundreds of e-mails but they've all gone unanswered.

Because of these cars their lorry was unable to get past and it crashed into our wall.

So Gwynedd Council ignored our complaints, Gwynedd Council crashed into our home and business and Gwynedd Council have now shut us down.

If they had acknowledged our concerns then this wouldn't have happened in the first place.

We're now losing out on business because the council haven't yet sent out a structural engineer to solve a problem that they caused in the first place.

– Claire Roberts, restaurant owner

Councillor Jason Humphreys wants smaller vehicles to be used to collect waste down the narrower streets in the town.

Parking is a horrendous issue in the town and a building has been damaged in an incident involving a council waste collection vehicle and a parked car.

– Jason Humphreys, Gwynedd County Councillor, Porthmadog East

The matter is the hands of the council's insurers.

A loss adjuster has attended and matters are being progressed and the insurers have confirmed that a structural engineer will visit the site.

– Gwynedd Council spokesman