The Welsh Government says TUI's services centre has grown from 48 people to over 280 over the last three years. The support will both secure existing customer services jobs within the UK, and support further growth of the company’s operations in Wales.
In 2015 TUI launched its ‘Better Holidays, Better World’ strategy. It focuses on reducing the environmental impact of holidays, creating positive change for people and communities and pioneering sustainable tourism.
The company has begun recruitment, seeking advisers to help customers in their choice of flights, holidays, hotels and increasingly, cruises.